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FAQs
Booking & PoliciesMassage TreatmentsBoundaries & Professional ConductFeeling Safe & SupportedInclusivityBefore & AfterPricing
What are your available treatment days and times?
I generally tend to work Tuesday to Friday.I don’t work on weekends, but there are some exceptions (for example, if you live outside of London and can only travel on the weekend, I will see what I can do).I prefer to offer daytime appointments, but I understand this isn't always possible with everyone’s schedule. A limited number of evening appointments are available for clients who work during the day. As these spaces are in high demand, there may be a longer wait to secure an evening appointment.
How can I book an appointment?
My preference would be for you to fill out the booking form so I can have all the information I need to proceed with the booking, but you can also book in by messaging me on my Whatsapp business number.
Do I need to book in advance?
Absolutely. I don’t do same day requests and often have a waiting list, which can vary between 3-5 weeks. I work another job, so I limit my time to massaging only 3-4 clients a week.If you are only booking a taster session, it might be possible to accommodate you sooner (these are easier to fit in).If you are looking to book a 4-handed session, there may be a longer wait as I will also need to align my schedule with another Lomi Lomi practitioner.
What if I arrive early for my appointment?
I prefer for clients to arrive at their scheduled appointment time, as I may be preparing the space beforehand. But if you arrive a bit earlier please feel free to text me. If I am ready and available, I will be happy to welcome you in and begin your session earlier.
What is your cancellation policy?
If you need to cancel or reschedule your session for whatever reason, please let me know as soon as possible. This gives me the best chance of offering the slot to someone else who may be waiting for a space.Ideally, I ask for a minimum of 48 hours' notice for any cancellations or changes. While I understand that unforeseen circumstances can arise, providing as much notice as possible is greatly appreciated.You will not be liable for any charges if you cancel (I don’t currently take deposits).
What is the address?
I am based in Waltham Cross (in North London), only a 10 minute walk from Theobalds Grove overground station and also within walking distance of Waltham Cross station.
For privacy and security reasons, I only provide the exact address shortly before your session.
Is there somewhere I can park nearby?
You can park for free anywhere on the road that you find a free spot. If you are struggling to find a spot on my road, there are usually some in the adjacent roads on either end of the house.
Do you have shower facilities I can use after?
In most cases, the answer is no. However, I can make exceptions for clients who need to travel elsewhere after their session and would prefer to shower beforehand.If this applies to you, please let me know when booking and I will do my best to accommodate your needs where possible.
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